Privacy policy: Doncaster Damp Proofing
How we collect, use and share the details you send us.
Who we are
Doncaster Damp Proofing is the controller of your data. We are a lead referral service. We are not a damp proofing business. Contact: [email protected], or use the enquiry form on our home page.
What we collect
The details you enter in the form (name, phone, email if given, postcode, job details, and your answers to the damp check if you send them), call details (caller number, time, duration) if you phone, and basic technical data. Calls may be recorded or logged.
Why and who we share it with
To pass your enquiry to a local damp and mould business that can help in your area, so they can contact you about it, and to run, measure and improve the service. That business handles your data for its own quote and work under its own privacy notice. We do not sell your data to unrelated third parties.
Legal basis and retention
UK GDPR: your consent (the form tick box) and our legitimate interest in running the service. We keep enquiry records only for as long as we need them for these purposes, then delete them.
Service providers
Hosting and website analytics (Cloudflare), a call tracking and telephony provider, and a form handling provider. Some are outside the UK, including Australia where the operator is based. Fonts are self-hosted, so no font requests go to third parties.
Your rights
You can ask to access, correct or delete your data, or withdraw consent, by emailing [email protected] or sending a message through the enquiry form on our home page. You can complain to the Information Commissioner's Office (ico.org.uk).
Cookies
This site does not set advertising or analytics cookies. We use Cloudflare Web Analytics to count visits and see which pages are used. It is cookieless, does not use local storage, and does not track individuals across sites.